Native Sun Grocery Delivery via Instacart

 
Instacart Shopper

We're excited to announce a partnership with Instacart that gives our customers the ability to place grocery orders online and have their items delivered right to their doorsteps. The service will be available in select areas of Jacksonville 20-30 minutes from each of our three store locations

Instacart will receive, fulfill and deliver customers’ orders in the Jacksonville area — servicing 13 ZIP codes from Mandarin and St. Johns to Jacksonville Beach. Customers can enter their ZIP code on the Instacart website to find out if the service is available in their neighborhood.

“We're excited to partner with Instacart to make it easier than ever for our customers to shop our unique mix of organic and natural products” said Native Sun Owner Aaron Gottlieb. “We chose Instacart because we believe their expertise and experience aligns well with the needs of our customers.”

Check out our online store and get your groceries delivered with Native Sun + Instacart.


FAQs

What is Instacart? 

Instacart is a grocery delivery service that delivers in as little as an hour! Instacart can connect you with Personal Shoppers who shop and deliver groceries from any Native Sun location.

Where does Instacart deliver? 
Delivery is constrained to a 20-30 min radius from each Native Sun location. Check out your eligibility here.

How fast does Instacart deliver?
After selecting items via Instacart web or mobile apps you can elect to have your groceries delivered within 1 hour, within 2 hours, or with scheduled delivery within a 1 hour or 2 hour window depending on location.

What are the Instacart delivery hours? 
Instacart operates from 9AM to 10PM daily, but will be restricted to Native Sun's store hours. On holidays, Instacart’s delivery hours are subject to special store holiday hours. You can view available delivery times for your area at checkout and from the shopping cart on the Instacart's website.

How much does the Instacart delivery cost?
Delivery is free for your first Instacart order! After the first Instacart order, delivery costs start at just $5.99 for a two hour or scheduled delivery with a purchase of $35 or more, or $9.99 if the order is under $35. There is a $10 order minimum on all orders. You also have the option to purchase an “Express Membership” for $149 annually or $14.99/month which includes free delivery for all orders over $35.

Are Instacart’s prices the same as in-store? 
You will pay the same amount, on average, online and in-store for products sold from Native Sun through Instacart.

Who does the shopping and delivery? 
Instacart has a network of Personal Shoppers. The Personal Shoppers pick, check out, and pack specific items on your grocery list and then deliver the order directly to you.

How does Instacart deal with out-of-stocks?
Instacart has a concept called “replacement items.” Their Personal Shoppers select an item that is comparable to the original based on brand, flavor, size, healthy option and price. Personal Shoppers confirm these “replacement items” with the customer before checking out.

More questions?
Visit instacart.com/help or call (415) 712-0241.